A person answers, usually the same day
No ticket number, no chatbot, no form that promises somebody will be in touch. Three addresses, and the one you pick decides who reads it.
Pick the right door
Sales and pricing
Pricing, invoicing several entities, importing your history, and the questions your accountant sends over.
sales@example.comAnswers within 4 business hours
Support
A reminder went out twice, a payment did not reconcile, or your bank connection dropped overnight.
support@example.comAnswers within 1 business day
Security
Vulnerability reports, penetration test coordination and our SOC 2 report.
security@example.comAcknowledged within 24 hours
Or write it here
Everything below reaches the same inbox as the addresses above.
Where we are
Onda SAS, 12 rue de la Houle, 44000 Nantes, France. Remote first, so there is nobody to visit.
Demo form: it does not submit anywhere. Add an action attribute pointing at your form provider, or wire it to an Astro action.